FAQS

What is red light therapy?

Red light therapy uses specific wavelengths of red light that many people include in their wellness and recovery routines. It is commonly used as part of daily self-care, relaxation, or post-workout habits.

This product is designed for at-home wellness use and is not a medical device.

How do I use the panel?

Using the panel is simple.

Place it in your chosen location, stand or sit in front of it, and start your session using the one-click preset scene modes.
No complicated setup or calibration is required.

Full instructions are included with your order.

How often can I use it?

Many customers choose to use the panel daily as part of their routine.
Usage frequency depends on personal preference and comfort.

Always follow the guidance in the user manual.

Is it safe to use at home?

The panel is designed specifically for home use and is non-invasive and drug-free.

As with any wellness product, please read the instructions carefully and use responsibly.

How long are sessions?

Session length varies depending on your routine and comfort level.
Typical sessions are short and easy to fit into a daily schedule.

Detailed guidance is provided in the user guide.

Do I need to wear anything special?

No special clothing is required.
Many users wear comfortable or light clothing depending on their setup.

Is this a medical device?

No.
This product is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease.

How long does delivery take?

We offer free UK delivery.

Orders are usually dispatched within 1–2 business days.
Tracking details are provided once your order has shipped.

What is your return policy?

We offer a 60-day money-back guarantee.

If you’re not satisfied, you may return the product within 60 days of delivery, in line with our returns policy.

Do you offer payment plans?

Yes.
You can pay in 3 with Klarna, allowing you to spread the cost over time.

Payment options are shown at checkout.

Is there a warranty?

Yes.
Your panel includes a warranty for added peace of mind.
Full warranty details are included with your purchase.

How do I contact support?

You can email us at:
n.nkosi@hotmail.com

We’re happy to help with product questions, orders, or general enquiries.